Wicked Problems/Solutions
Wicked Problem 1: Professor starts class late, doesn't show up, or answer cell phone.
Solution: Contingency plan! An instructor and/or process in place to have some faculty member ready to take over. This could even be an existing instructor with expertise in similar subject matter.
Wicked Problem 2: The students receive the syllabus at the beginning of the course. As is is set up, students order the textbook through the bookstore. The bookstore did not order enough and students will not receive the books for 2 weeks. The course is 8 weeks long. What do you do?
Solution: Electronic copy of the textbook from the publisher
Wicked Problem 3: New edition of text comes out and students can no longer get the one the course was written to.
Solution: Maybe publisher can provide online copy of new one.
Wicked Problem 4: Low or over enrollment impacts ability to perform activities, i.e., group work without enough students
Solution: For low enrollment, minimum enrollment specified at registration; for high enrollment, set up second section, hire additional faculty or do overlaod.
Wicked Problem 5: IT down frequently enough to cause the student to lose confidence in the course.
Solution: IT must be accountable for what they contracted for; go to a higher level;contract IT support
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